HOW IS YOUR PERSONAL DATA COLLECTED

We use different methods to collect data from and about you including through:

DIRECT INTERACTIONS. This is where you interact with or request services from our independent travel agents. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

create an account or personal profile on our website;

subscribe to our marketing communications;

request and/or purchase our products or services (via our website, email, telephone or other method);

enter a competition or promotion; or

make an enquiry, give us feedback or contact us.

AUTOMATED TECHNOLOGIES OR INTERACTIONS. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy in the Privacy Policy link at www.InteleTravel.uk for further details.

THIRD PARTIES OR PUBLICLY AVAILABLE SOURCES. We will receive personal data about you from various third parties as set out below:

TECHNICAL DATA FROM THE FOLLOWING PARTIES:

analytics providers (such as Google based both inside and outside the EU);

advertising networks (such as Cohorts based outside the EU); and

search information providers (such as Hubspot based outside the EU).

CONTACT, FINANCIAL AND TRANSACTION DATA FROM PROVIDERS OF TECHNICAL, PAYMENT, AND DELIVERY SERVICES (such as Chase Paymentech based outside the EU and Santander based inside the EU).

IDENTITY AND CONTACT DATA FROM PUBLICALY AVAILABLE SOURCES (such as Companies House and the Electoral Register based inside the EU).

IDENTITY DATA FROM TRAVEL SUPPLIER PARTNERS AND TECHNOLOGY PARTNERS such as Travelutionary and Odysseus.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

See the GLOSSARY in Section 10 below to find out more about the types of lawful bases that we will rely on to process your personal data.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us or selecting the unsubscribe link in any of our emails, or texting STOP in response to any of our text messages.

PURPOSES FOR WHICH WE WILL YOU YOUR PERSONAL DATA

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data based upon more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Privacy Policy Chart

 

MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.